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Articles on:Troubleshooting
Having trouble using Mobimag? Use these troubleshooting guides

Categories

  • Getting Started
  • Publishing a Mobimag
  • Customising Editions
  • Sharing & Social
  • Creating a Mobimag
  • Embedding Videos & Podcasts
  • Setting Up Integrations
  • Troubleshooting
  • How to Resolve Issues with Clickable Links in InDesign
    Hyperlinks, also known as clickable links, are elements in digital documents, such as web pages or emails, that allow users to navigate to another location with a single click or tap. In rare cases, certain links may not become clickable when placed inside Mobimag. If you encounter this issue, there are several steps you can take to resolve it. Open the file in Acrobat and export it in an earlier version of PDF: If your clickable links are not functioning as expected, try opening the InDesigPopular
  • How to Fix Broken Links
    Let's troubleshoot links not working in your Mobimag edition. Step 1: Open the PDF in Acrobat and test the links Open your Mobimag page PDF file in Acrobat or your preferred PDF reader. Attempt to click the links and confirm they work as expected. If your links aren't working, go back to the software you used to create the file and confirm that you have created the links correctly. If your links are working, proceed to the next step. Step 2: Re-export the PDF in Acrobat Sometimes linksFew readers
  • How to Update Credit Card Details
    Need to change your payment details quickly? Don't worry we have you covered! Simply log in to your Mobimag account at https://app.mobimag.co/ and click Account in the bottom left corner of your Mobimag dashboard. From here, you can edit your credit card details by clicking Manage PlanFew readers
  • I Forgot My Password, How Do I Reset?
    Let's get you back in and creating amazing magazinesFew readers
  • How Do I Update My Password in Mobimag?
    Keep your account secureFew readers
  • How Do I Update My Email Address in Mobimag?
    Let us show you how...Few readers

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